Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,464 Reviews)
Rating breakdown 87,464 reviews
5 Stars
64,949
4 Stars
9,630
3 Stars
4,259
2 Stars
2,724
1 Star
5,902
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Nice work
on January 24, 2026
Posted by: Tax Flemings
from California
Very easy to follow along anybody can do this thank you TurboTax
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome tax prep
on January 24, 2026
Posted by: K Ford
from Weeki Wachee, FL
Excellent way to prepare and submit your taxes, easy to understand and use.
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2025
on January 24, 2026
Posted by: Nelson O
from Florida
great ,simple to do , time is with reason, easy to file
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Expensive
on January 24, 2026
Posted by: Josh_33_
from Phoenix, AZ
Great at convenience, but there are a lot of hidden fees that you get hit with toward the end of filing. It feels a little like a trap to go through all the filing paperwork and be surprised 3 or 4 times with added fees to finalize and submit your taxes. Otherwise, you'd have to delete and revise all the work you just did and find a different way to file... Which I feel like they know and can easily expect people to say, "oh well, I already came this far" and just pay the extra fees. Which is what I did... So, oh well, I guess.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on January 24, 2026
Posted by: 1234 Sam
from Florida
this was easy to use I would recommend this product to anyone
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is easy to follow
on January 24, 2026
Posted by: Hmbeee
from Arkansas
Been using this for years highly recommend to family and friends
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Good
on January 24, 2026
Posted by: Lonely life
from South Carolina
Pricing I was told $49 but was charged $100 over all I like it
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 24, 2026
Posted by: RichHHOWW
from Va
It is easy to use, very helpful. A quick and easy way to file your taxes.
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com