Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,464 Reviews)
Rating breakdown 87,464 reviews
5 Stars
64,949
4 Stars
9,630
3 Stars
4,259
2 Stars
2,724
1 Star
5,902
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is great!!
on January 24, 2026
Posted by: TC19802001
from TX
Turbo Tax was really simple and easy and all around great!
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
ripoff
on January 24, 2026
Posted by: dan223323
from scranton pa
easy yes, ripoff 100% too much fees that arent disclosed until the end, then at that point you did all the work so you midas well just use them
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
thank you lots turbo tax
on January 24, 2026
Posted by: riahope
from culbertson, mt
i always have a hard time verifying my identity because of my physical address. my house only became visible on google maps just last year when google finally went through all of the streets instead of just the highways. other than that i've been satisfied with turbo tax. fast and efficient! thank you
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is easy and simple
on January 24, 2026
Posted by: Dylan S21
from Texas
9/10 easy. I made 1 mistake but easily corrected it thanks to your user friendly software.
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great
on January 24, 2026
Posted by: Meli9900000
from Texas
I've been using Turbo Tax for years. I use the basic features and don't purchase upgrades or add ons. It's simple and easy to use. I definitely recommend Turbo Tax to anyone.
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Best software
on January 24, 2026
Posted by: Woodp
from South Carolina, SC
Such a easy and convient way to file I will continue to use TurboTax!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Useiteveryyear
on January 24, 2026
Posted by: Lena0620
from Texas
They make it very easy to do my taxes on my own. They find every deduction possible.
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbotax
on January 24, 2026
Posted by: Pammycbb71
from NJ
great job!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com