Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,464 Reviews)
Open Ratings Snapshot
Rating breakdown 87,464 reviews
5 Stars
64,949
4 Stars
9,630
3 Stars
4,259
2 Stars
2,724
1 Star
5,902
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
TurboTax is awesome!
on January 24, 2026
Posted by: BrittBritt8
from South Carolina
Very easy to file and took exactly 33 minutes. If you need help you can get assistance.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbotax is very easy tu use
on January 24, 2026
Posted by: Carlos14sh
from IL
Was very easy to use, everithing was easy to fill and get very fast my tax declaration.
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great
on January 24, 2026
Posted by: Jkelley1996
from Kentucky
Amazing, great, the experience was really easy thank you
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great
on January 24, 2026
Posted by: Hink01
from Ga
Completing taxes were easy and directions were simple and not complicated
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Thank you Turbo Tax!
on January 24, 2026
Posted by: AlessM
from Texas
I used the camera feature to enter my information on my tax return. Saved me time and was easy to use.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
2025 turbo tax was easy to use.
on January 24, 2026
Posted by: Pacolo1
from Arizona, AZ
The software was easy to use. I would recommend to my friends and family.
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax is very helpful
on January 24, 2026
Posted by: Sandy Sue
from South Dakota
Very quick to accomplish my taxes. A little confusing on the payment
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
turbo tax is awesome
on January 24, 2026
Posted by: Joshua2012
from Tennessee
very easy to use. Didn't take as long as expected. very nice to get to do my return at home.
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
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