Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,464 Reviews)
Rating breakdown 87,464 reviews
5 Stars
64,949
4 Stars
9,630
3 Stars
4,259
2 Stars
2,724
1 Star
5,902
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Taxes
on January 24, 2026
Posted by: Stoveman67
from Michigan
Very easy to use and very helpful tools to file. Never have to go anywhere get your taxes done now.
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Tax Experience for simple tax situation
on January 24, 2026
Posted by: Adam_Toast
from Connecticut
Very good User Interface with a lot of information on the sides to help. Have been using turbo tax for a few years now, and it becomes better and better each year cause it can carry your information over.
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
unjust cost
on January 24, 2026
Posted by: why cost
from florida
the fees charged where hidden and added to end. It stated to pay with refund, $40 but at the end it added the $40 and added a $35 fee with the $49. Charging $124 for the work done all through me
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Scam tactics
on January 24, 2026
Posted by: Aggravated1111111
from La
The 2 stars is because of the fee for no reason. I understand the fee for the federal overtime box. However, this was not the case for state. I should not have been charged for state. I would like a refund of 39 dollars.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
great
on January 24, 2026
Posted by: akia26
from ms
easy to understand, follow and use. been using it for years
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax
on January 24, 2026
Posted by: CoryWestfall
from Missouri
Price costs to much for do it yourself . It needs to be cheaper.
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awsome
on January 24, 2026
Posted by: Ryker70000
from washington
fast and helpful when i need answers. I got the right information and was able to finish my taxes
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy to do
on January 24, 2026
Posted by: Anonymous
from texas
loved how easy and step by step instructions were. thank you
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com