Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,464 Reviews)
Rating breakdown 87,464 reviews
5 Stars
64,949
4 Stars
9,630
3 Stars
4,259
2 Stars
2,724
1 Star
5,902
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easy as pie
on January 24, 2026
Posted by: Julie0691
from WA
easy as pie, just answer the questions and fill in the numbers, done
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love TurboTax
on January 24, 2026
Posted by: jingle555
from Maryland
TurboTax made it so easy to complete and do my taxes.
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is good
on January 24, 2026
Posted by: Steph2508
from MA
Love it and it’s fast and they’re very safe and secure
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is amazing
on January 24, 2026
Posted by: BlessedNene
from Texas
My expiration with TurboTax was amazing. It was a very fast process with accuracy.
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome!
on January 24, 2026
Posted by: dar6106
from Washington
I've been using Turbo Tax for years. It's easy and the program guides me through the process so there are no mistakes.
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Awful
on January 24, 2026
Posted by: 877266363
from Vermont
Thought my taxes were done a month ago come to find out they charge me but never even filed my taxes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
First tax
on January 24, 2026
Posted by: Michael2006
from Illinois
Great was easy to use for someone that was doing for the first time
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Ok for what it's worth I guess
on January 24, 2026
Posted by: Turbo Tax User since 2014
from tx
Turbo Tax used to be pretty cheap, but seems like it has tripled in price over the past few years. The product is the same though...
Written by a customer while visiting turbotax.intuit.com