Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,464 Reviews)
Rating breakdown 87,464 reviews
5 Stars
64,949
4 Stars
9,630
3 Stars
4,259
2 Stars
2,724
1 Star
5,902
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
great!
on January 24, 2026
Posted by: JMC7691
from massachusetta
Very easy filing,it mad it very easy for a first timer
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love TurboTax
on January 24, 2026
Posted by: Ashlyn26
from SC
The guidance throughout my experience was amazing and it made it incredibly easy!
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy to use
on January 24, 2026
Posted by: Little Landis
from 427 Sumpter Str.
Accuracy was good, it was compatible , the features to explain as you go where very helpful, go back feature helpful, it interfaced with my computer with no problems. Simple clear guidance at each step.
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Smh
on January 24, 2026
Posted by: Tampico89
from South Carolina
They have to many hidden fees and they are o high and won’t let you proceed without paying them for the hidden fees and said that I could file for free but that was far from the truth
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax
on January 24, 2026
Posted by: JennMichelle
from Tennessee
Turbo tax has made filing my taxes myself a lot easier.
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Pricey
on January 24, 2026
Posted by: Bjohnson74
from arkansas
Was great until check out. Then They hit you with all kinds of charges.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBOTAX IS THE BEST!
on January 24, 2026
Posted by: XAVIERH90s
from TEXAS
GREAT PRODUCT! NEVER FAILS!!!!!!!!!!!!!!!!!!!!!!!!!
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Job
on January 24, 2026
Posted by: DudleyP
from Florida
Always a great experience. We have been using Turbo Tax for many years and will continue to use it.
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com