Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,464 Reviews)
Rating breakdown 87,464 reviews
5 Stars
64,949
4 Stars
9,630
3 Stars
4,259
2 Stars
2,724
1 Star
5,902
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax Is Excellent
on January 24, 2026
Posted by: Crystal202632
from MD
I've used Turbo Tax since I've had my first job and it has been quite the experience; no issues or concerns, when filling out all the information. It's quick , fast , efficient , and anytime I need help assistance is present. And the ability to import the information makes it easier because I know the information is correct and accurate.
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
grat
on January 24, 2026
Posted by: tax1992
from FL
awesome and easy to use. cheap too. i use it every year
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent
on January 24, 2026
Posted by: Lupilla
from Oregon
Turbo Tax is a friendly program that takes you step by step guiding you and making sure you understand each question as it is asked. Thank you.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome!
on January 24, 2026
Posted by: beckrs7
from NY
Turbo Tax makes filing taxes easy and fast. I recommend Turbo Tax to my family and friends.
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is great
on January 24, 2026
Posted by: kolep
from illinois
the experience i had with turbo tax was great some questions new on here confused me a little but hopefully everything turns out correct that i did on my own. was a little pricey to get help from an expert.
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome!
on January 24, 2026
Posted by: 01Steph45
from PA
Always fast and always reliable. The features are nice as it helps to provide accuracy. Guides you along the way.
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Rock
on January 24, 2026
Posted by: JaylaBoo22
from Florida
Easy to use, ive used it for years always a pleasant experience.
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
easy to use
on January 24, 2026
Posted by: splitenz63
from Idaho
Easy to use, appreciate that, Guided, makes it simple.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com