Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,464 Reviews)
Rating breakdown 87,464 reviews
5 Stars
64,949
4 Stars
9,630
3 Stars
4,259
2 Stars
2,724
1 Star
5,902
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great product
on January 24, 2026
Posted by: Matnes68
from Washington
I’ve used TurboTax for numerous years and have always been happy with the results
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Takes the worry out of filing
on January 24, 2026
Posted by: DrVanda
from Georgia
I have used Turbo Tax for 10 years. And, it was the best choice I have ever made after using a private tax company for approximately 10 years with the same results but with exorbitant filing fees.
Turbo tax has made filing taxes affordable and worry-free--they get me great results and simplified tutorials.
Turbo tax has made filing taxes affordable and worry-free--they get me great results and simplified tutorials.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome!
on January 24, 2026
Posted by: Dr Eclectic
from 2795 WYNDHAM PLACE DR
Great system! Accuracy each year is great! I feel comfortable.
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
MORE FEES!
on January 24, 2026
Posted by: CALI LOVE
from California
I ended up paying more than I thought, plus I thought it was free to do it here. Guess NOT!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tax2025
on January 24, 2026
Posted by: Anonymous
from California
The features are easily to use not complicated at all, also like that it doubles checks the documents before submitting.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Deluxe should be an option
on January 24, 2026
Posted by: LaniM987
from Fresno, Ca
Filing was quick but I was charged for tax deluxe when I did the filing by myself and couldn't opt out the deluxe option. An extra charge for something I never needed is unacceptable. will probably look into filing elsewhere.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
x
on January 24, 2026
Posted by: 111y
from AZ
Using TurboTax this year was straightforward and surprisingly smooth. When I needed my AGI, the guidance walked me step‑by‑step to the IRS transcript page, making the process easy to follow. Once I pulled my 2024 Return Transcript, TurboTax matched everything quickly and let me finish filing without stress. The layout is clean, the instructions are clear, and the whole experience felt efficient and user‑friendly.
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 24, 2026
Posted by: Bigdonthe307
from Wyoming
Great…….. really enjoyed using turbo tax. Recommend
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we're committed to using it to improve your experience.
Written by a customer while visiting turbotax.intuit.com