Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,464 Reviews)
Rating breakdown 87,464 reviews
5 Stars
64,949
4 Stars
9,630
3 Stars
4,259
2 Stars
2,724
1 Star
5,902
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is awesome
on January 24, 2026
Posted by: AMW75
from Illinois
Fast and easy, step by step instructions, best way to file
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the best
on January 24, 2026
Posted by: Lindsey9617
from New york
I’ve been using TurboTax for years and I’ve never had a problem. It’s always been great. Everything‘s easy to find and the accuracy is on point.
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great!
on January 24, 2026
Posted by: KORMAR
from Washington
Thank you for a great experience. We use your program every year, and always feel well taken care of.
Thank you for making it user friendly and safe!
Thank you for making it user friendly and safe!
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
makes poor people upgrade
on January 24, 2026
Posted by: masnort
from AP
made me upgrade to premium when i make less than 30,000 a year in the army
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Friendly e-file
on January 24, 2026
Posted by: DavidH56
from VA
It's easy to file and submit the tax package at once
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy, Fast, and almost covers the pain of taxes
on January 24, 2026
Posted by: 7r4v15
from Oregon
I have been using Turbo Tax for years and have zero complaints. Highly recommend!
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
RIP OFF !!!!!
on January 24, 2026
Posted by: unhappy customer09
from Pennsylvania
This was such a rip off. I am only 18 filing for the first time. My return was only a little over $200. Turbo Tax still charged me $139 for all services and then another $39 for filing direct deposit leaving me with nothing. I am so upset and won't be using this again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome to use and convenient.
on January 24, 2026
Posted by: Tanya9109
from Florida
I been using turbo tax for awhile now, I love it. It's very convenient and still have help if you need it and can't do it yourself.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com