Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,464 Reviews)
Rating breakdown 87,464 reviews
5 Stars
64,949
4 Stars
9,630
3 Stars
4,259
2 Stars
2,724
1 Star
5,902
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Excellant
on January 24, 2026
Posted by: money 0819
from florida
Very easy to use even if youare computer illiterate and aren't good at numbers
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
nice experience with turbo tax
on January 24, 2026
Posted by: Boo fields
from Kentucky
It was easy and fast to file. i love it. I didn't think i could do it myself, but i did. thanks
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Awesome!
on January 24, 2026
Posted by: Tag Mama
from Missouri
It was nice, simple, and easy. I was nervous at first due to lack of experience. After completing I will definitely use and try again.
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
neat
on January 24, 2026
Posted by: submariner sailor Rob
from guam
pretty straight forward for my 2025 taxes this year, smoother than expected, and as active duty i appeciate the non-convoluted process greatly.
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
adding more fees
on January 24, 2026
Posted by: snoody
from maryland
I usually would give 5 stars but the extra fees im not happy with this might be my last year filing with turbo. every year they get more and more expensive and add more fees.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best
on January 24, 2026
Posted by: DavidLolo90
from Texas
I love do my taxes here in turbotax i very simple and you learn a lot
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome!
on January 24, 2026
Posted by: Glenndn
from texas
TurboTax is reliable for its clear, step by step guidance that makes filing less stressful. it asks the simple important questions, explains deductions in plain language and checks for errors before you submit. its a great option if you want hands-on guidance and easy to use experience.
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great for filing, SALT deductions almost missed...
on January 24, 2026
Posted by: LisaDWinCA
from CA
Easy to use and helpful but made on minor error... Originally it said it was best to keep standard deduction and skip itemizing deductions but luckily I went back and filled in the mortgage interest and property tax (substantial as a California resident) which took my IRS amount owed from $8000 down to $3300 and switched owing money to CA to a small refund.
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.
Written by a customer while visiting turbotax.intuit.com