Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,464 Reviews)
Rating breakdown 87,464 reviews
5 Stars
64,949
4 Stars
9,630
3 Stars
4,259
2 Stars
2,724
1 Star
5,902
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo tax Rocks!
on January 24, 2026
Posted by: Kaneysman
from Texas
I’ve used TurboTax for years now. Never any issues. I love my turbo tax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Average,thought about using different tax services
on January 24, 2026
Posted by: verioncar
from WI
Turbo tax is okay, they charge you for everything if you even have a health savings account, there are a ton of hidden fees, even to use your refund to pay for the fees they ar charging you to file
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Takes all ur money
on January 24, 2026
Posted by: This is a sham
from Ga
Took more than half of my refund and took forever …………………..
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 24, 2026
Posted by: Mo mo money
from 2754 Native Oak Dr, Apt. 138
Cool awesome thanks always cool to file online in of paper instead of paper.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 24, 2026
Posted by: Azya24
from Tennessee
Turbo tax was great! Definitely recommend it to anyone!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Fix the pricing transparency.
on January 24, 2026
Posted by: Anonymous
from Texas
Overall a great product. The gripe I have is with all the hidden fees at the end. Just put those up front, no reason to hide them until the end of the process.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 24, 2026
Posted by: Tivios23
from Minnesota
It's good and easy to use price its good and many plans to chose from
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
No I'm not AI but I wanted to keep my review easy
on January 24, 2026
Posted by: Matt Hadder
from California
Easy to use and quick to set up. I've used the software and online. Both work great.
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com