Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,440 Reviews)
Rating breakdown 87,440 reviews
5 Stars
64,935
4 Stars
9,625
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
HARD TO USE
on April 13, 2026
Posted by: RRD RENE
from OKLAHOMA
FRUSTRATING AND VERY CONFUSING, TIME CONSUMING AND HARD NOT ALL QUESTIONS PERTAINED TO THE OPTIONS I NEEDED
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo
on April 13, 2026
Posted by: JeannieH2026
from Indiana
It was easy. Hopefully accurate. Simple Not to bad
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on April 13, 2026
Posted by: Beechcreek Wick
from Virginia
Amazing with some help, good phone help! Thanks to a wonderful lady and her help!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax - for the Introverts
on April 13, 2026
Posted by: Kopi555
from California
Very efficient and easy to use. Grateful for the hidden tax credits along the way.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on April 13, 2026
Posted by: JohnnyMB25
from New Mexico
Easy to use do a 1st time user . Will use again. .
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
We appreciate you filing with us! Your feedback is our roadmap for making next year’s tax season even smoother.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Go Turbo Tax Go!
on April 13, 2026
Posted by: Steveo1228
from Pennsylvania
Turbo tax was very easy and straight forward. first time fling online
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Tax is not awesome
on April 13, 2026
Posted by: F U Turbo Tax 2025
from tx
I was forced to upgrade and pay for the deluxe version of Turbo Tax just because I have an HSA account. WILD. Good job on the money grab.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Happy customer!
on April 13, 2026
Posted by: Peggypaints
from Fl
The process is a little long, but using the site is a snap and all the help and explanations along the way are great.
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com