Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,440 Reviews)
Rating breakdown 87,440 reviews
5 Stars
64,935
4 Stars
9,625
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is simple and helpful
on April 13, 2026
Posted by: Fs69
from Arizona
I enjoyed the A.I assistance/tips and the process is smooth and simple.
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TAX IS GREAT
on April 13, 2026
Posted by: MO_O
from NYC
VERY EASY TO USE AND HELPFUL QUESTIONS. EXCELLENT.
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is good
on April 13, 2026
Posted by: Idan27812
from Texas
Pretty good, easy to use. Would have been helpful to have a warning at the beginning that I will need my 2024 taxes in order to e-file, so I could have time to find the documents.
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
OK
on April 13, 2026
Posted by: Annette2026
from TX
I wanted more information on inheritance income...
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent
on April 13, 2026
Posted by: Aidat
from Florida
Easy to follow and good website, easy to use website
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Its ok
on April 13, 2026
Posted by: Aurorakou
from Illinois
Its fine just dont waant to pay 183 just to file for "free"
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Too much money for simple tax e-file
on April 13, 2026
Posted by: DisappointedNurse25
from FL
I had a simple return and was charged way too much money in order to e-file. I have used turbo tax for years and this was the most difficult to submit and the most expensive!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best self-help tax preparation
on April 13, 2026
Posted by: REACH05
from HI
Easy, self-explanatory, very accurate and no worries about making mistakes
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
Thank you for trusting TurboTax this year. We’re already looking into feedback like yours to ensure our service stays as helpful and intuitive as you need it to be.
Written by a customer while visiting turbotax.intuit.com