Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,463 Reviews)
Rating breakdown 87,463 reviews
5 Stars
64,949
4 Stars
9,629
3 Stars
4,259
2 Stars
2,724
1 Star
5,902
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Worse and Worse, Year after Year....
on January 25, 2026
Posted by: BishopSE
from New York
Turbo tax continues to have the worst UI in history and some how it's even worse this year.Adding fluff and animations throughout the process is just annoying and unnecessary.This year an entire section was unavailable due to maintenance! What might the most infururiating is that Turbo Tax makes it SEEM like its double checking things but really its fixing its own mistakes!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Stop asking for me to upgrade
on January 25, 2026
Posted by: Randy12321
from KY
Pretty easy to use but 3 star because I hate being asked over and over again to upgrade my purchase. No mean no
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
The Best
on January 25, 2026
Posted by: StarG2021
from Nebraska
Always been easy and amazing, no issues and a loyal customer for over 8 years
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
10 out of 10
on January 25, 2026
Posted by: Mary Jane 4ever
from CT
Easy to use, helps catch errors. Helps get you the best tax breaks possible for you and your family. 10 out of 10 would recommend as I have been using them for over 10 years since I turned 18 with no issues.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
good
on January 25, 2026
Posted by: treetop2008
from Florida
Turbo need to be more up front on pricing of the free return, because I hit free and they bill me anyways.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax works well
on January 25, 2026
Posted by: pains111
from ct
work well, ok to understand prompts and reasonable Feesa
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome!
on January 25, 2026
Posted by: Cp29
from California
Great experienced! You can save a lot of time. Easy and fast.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbotax
on January 25, 2026
Posted by: Jasonjoetexas
from TX
Easy to use. Been using for over 10 years. Super easy.
Written by a customer while visiting turbotax.intuit.com