Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,463 Reviews)
Rating breakdown 87,463 reviews
5 Stars
64,949
4 Stars
9,629
3 Stars
4,259
2 Stars
2,724
1 Star
5,902
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
Stinks this year
on January 25, 2026
Posted by: angel8367
from Ohio
It was awful when it came time to submit. I tried several times but it kept giving me the following message: We could not e-file your return for the following reason: Invalid method of payment value for TBM feature: Refund: Traditional Check
The ONLY way I could get it to go through is by paying you another $35 for expedited payment.
The ONLY way I could get it to go through is by paying you another $35 for expedited payment.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome and fast
on January 25, 2026
Posted by: lilymae0927
from Aberdeen sd
fast and easy and have using it for years doing it myself is wonderful.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2026
on January 25, 2026
Posted by: Jay 711
from pa
Great accuracy. Helped guide me through the process.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great
on January 25, 2026
Posted by: dthompson1122
from ms
I love the accuracy, compatibility and the guidance, they are great.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Love it
on January 25, 2026
Posted by: BoogieMan1031
from Florida
TurboTax. is awesome and I think I'll use them next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is only way I file . Loyal customer .
on January 25, 2026
Posted by: AJAllen85
from Ny
Very easy to fill information in and gives run thru of all common credits and even some uncommon. Also when I was unsure of what Information was needed or where to locate it the extra explanation pages made so simple to get it done
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So Easy
on January 25, 2026
Posted by: Katy273
from MA
Saves my info year to year adis fast and user friendly!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 25, 2026
Posted by: Bill0442
from AZ
Turbo Tax was a great help. And kept me informed of any issues.
Written by a customer while visiting turbotax.intuit.com