Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,463 Reviews)
Rating breakdown 87,463 reviews
5 Stars
64,949
4 Stars
9,629
3 Stars
4,259
2 Stars
2,724
1 Star
5,902
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Awesome
on January 25, 2026
Posted by: Ghost Writer
from TN
It was easy, fast, and a good service. I would use again.
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Works
on January 25, 2026
Posted by: CloeC
from Ohio
TurboTax was vey helpful and guided me through each step in an easy and understandable way.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Recommend
on January 25, 2026
Posted by: GeeRod39
from PA
It’s was easy to use. All questions easy to answer and easy to understand
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
It's not free !
on January 25, 2026
Posted by: not free bs
from New Mexico
I went into the Turbotax sight that said free tax filing for federal and state while doing that I was asked to sign in with my username and password which I did that brought all my tax information up through into it by the time I was done with my taxes this year it said I needed to pay $118I'm confused on where the free part is at Nothing I saw was free. I feel like the little money I'm getting back I now have to give to turbotax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Will recommend
on January 25, 2026
Posted by: dozer2092
from Iowa
Simple to file will recommend. 2nd year filing and will use next year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
It's turbotax
on January 25, 2026
Posted by: MSH86
from Arizona, AZ
Been with Turbotax for several years now for better or worse.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax
on January 25, 2026
Posted by: Chanel1990
from Texas
Everything was simple and easy to understand and follow
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
lady bug
on January 25, 2026
Posted by: T queen37
from missouri
great experience every year I love that it is quick and easy also helpful
Written by a customer while visiting turbotax.intuit.com