Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,440 Reviews)
Rating breakdown 87,440 reviews
5 Stars
64,935
4 Stars
9,625
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
its an ad and its theft
on April 13, 2026
Posted by: jimmyb44444
from CA
its one big ad and if I could use anything else I would
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Was better before
on April 13, 2026
Posted by: PatBra
from Wisconsin
Did recognize my AGI from 2024, and it was rejected
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good
on April 13, 2026
Posted by: JLCJA
from VA
All good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Will most likely be seeking additional tax resourc
on April 13, 2026
Posted by: hngg
from north carolina
Very frustrating and lackluster experience. Did not get prompted to include my AGI kept being told that I. Did not complete my. Taxes properly but was lacking a code until I called customer service and asked to chat with the code was.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Made filing fast and easy
on April 13, 2026
Posted by: AdrianNURSING2025
from Texas,TX
turbo tax has done alot of work in mkng their userinterface much more user friendly
Pros: My employment status changed this year, I moved, I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is great
on April 13, 2026
Posted by: lesleyw50
from mi
able to do on you own helps you find last year taxes
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Great
on April 13, 2026
Posted by: Rubeeslippers
from Utah
This program is so easy to use and the picing is so reasonable. It let me know that my taxes were not accepted an helped guide me on how to fix them. We just sent them again, I hope they are not rejected again.
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
Thank you for the feedback! We’re committed to making sure the value you get from TurboTax far outweighs the cost, and we’re glad that was your experience this season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Very stressful experience
on April 13, 2026
Posted by: Stressed and Distressed
from Kentucky
Very stressful experience with little help. I was charged twice which totaled more than if I had gone into a tax preparation office. I still do not know if it is correct.
Written by a customer while visiting turbotax.intuit.com