Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,463 Reviews)
Rating breakdown 87,463 reviews
5 Stars
64,949
4 Stars
9,629
3 Stars
4,259
2 Stars
2,724
1 Star
5,902
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Hidden Fees Beware
on January 25, 2026
Posted by: Over Hidden Fees
from North Carolina
I've been using Turbo Tax for years. I've never had to pay to pay with my return before. I'm already paying them for the use of their software to file taxes we HAVE to legally do. Only to get to the end and find out to use my refund money I have to pay THEM $40 dollars to USE my money. I'm sure there will be people that say well don't use it... I went to other tax services and they are all doing it now! Ridiculous! The program it self is easy to use as always which is why I gave it a 3 star.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax is Predatory and Shameful
on January 25, 2026
Posted by: BillBillBill123
from Massachusetts
You are predatory and misleading. The entire process is designed to frustrate and push people towards paying for useless upgrades. You should be ashamed of yourselves.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
love it
on January 25, 2026
Posted by: martin tax time
from michigan
super easy and fast. Was absolutely a breeze to use and feel safe with this product.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great
on January 25, 2026
Posted by: Mike1185
from Wyoming
had a great time but it took too long will try harder next year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TURBO TAX WAS HELPFUL
on January 25, 2026
Posted by: JEFFERSON 7
from ARIZONA
TURBOTAX WAS VERY HELPFUL TO FILE MY TAX RETURN, YES THESE TOPICS ARE HELPFUL.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and Helpful
on January 25, 2026
Posted by: KaelaHunter
from PA
easy to follow and when needed expert guidance it was helpful
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is great
on January 25, 2026
Posted by: J JS
from Tennessee
Easy to use and easy to input information. The process was very helpful.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is THE best!
on January 25, 2026
Posted by: JessiLee23
from Texas
Very quick and easy to use. Makes doing taxes very easy to understand.
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com