Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,463 Reviews)
Rating breakdown 87,463 reviews
5 Stars
64,949
4 Stars
9,629
3 Stars
4,259
2 Stars
2,724
1 Star
5,902
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Loved TurboTax
on January 25, 2026
Posted by: poltergeist
from California
First time using turbo tax and it was easy, not stressful, and calming.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo tax is bait and switch on their cost
on January 25, 2026
Posted by: heated customer
from oklahoma
We made less than $75,000 married filing jointly, yet your software forced me to pay for an upgrade due to medicaid form 8959. This form is needed if you make over $250,000, i double checked box 5 on all incomes yet it would not let me continue without upgrading and paying $88. This seems like a new bait and switch tactic like turbotax used several years ago while deciving people to upgrade when they didnt need to.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Super ecperience!
on January 25, 2026
Posted by: Motley22
from Pennsylvania
Very easy to file. Great directions. Tremendously accurate, takes all issues into account.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Quick and pretty easy
on January 25, 2026
Posted by: Scooter6957
from Michigan
I've used Turbo Tax for years now and it's always been real easy to get the job done. Right now it's cold and snowing outside but I'm staying warm because I did my taxes with a hot cup of coffee in my hand and a space heater by my feet!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent Way To Do Your Own Taxes
on January 25, 2026
Posted by: CandiFL
from Florida
This is my second year using the automated system....and while I had more items to include this year.....the system was great overall.....Time efficient....Easy to understand....A great use of my time and resources available to me.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is the Best
on January 25, 2026
Posted by: Steven0925
from CT
Everything was easy to follow and the process was quick.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love this product!!
on January 25, 2026
Posted by: Bruce1818
from Louisiana
I love how easy it is to file. It walks you through everything you need.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Great
on January 25, 2026
Posted by: Stace696969
from N.Y
Very Easy . Every time I had a question TT was right there to answer, Made doing my taxes fun and easy!!!!
Written by a customer while visiting turbotax.intuit.com