Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,463 Reviews)
Rating breakdown 87,463 reviews
5 Stars
64,949
4 Stars
9,629
3 Stars
4,259
2 Stars
2,724
1 Star
5,902
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
5*
on January 25, 2026
Posted by: Rovermars
from Virginia
great product. easy to navigate. explanations were clear
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Process
on January 25, 2026
Posted by: Easypeasy7
from North Carolina
This was an easy process. I was able to complete this with guidance of the site. Again easy process.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
overall great
on January 25, 2026
Posted by: karenandjohn
from winamac, in
takes to long to get through all the extra stuff at the end to finally filing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great!
on January 25, 2026
Posted by: sxoo
from Georgia
My wife and I had an enjoyable experience filing our taxes this year. I never thought we could say the word "enjoyable" in the same sentence as taxes, but I am.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Not Free
on January 25, 2026
Posted by: BeckLynn79
from Virginia
Simple returns are supposed to be free and that is a lie. Ill use the free site through IRS.GOV next tax season
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is awesome!
on January 25, 2026
Posted by: Mst82
from Idaho
Super easy and very helpful…recommend to anyone that wants to get them done for themselves.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax has become exhausting
on January 25, 2026
Posted by: Frustrated57
from Ohio
It may only take 45 minutes to complete the tax section but ALL the extraneous questions after, yet before filing, are ridiculous. Having to read every statement carefully to make sure I'm not giving you permission to use my information or sell it to third parties - I have used Turbox Tax for MANY years, but may not next year due to everything UNRELATED to my taxes. Even deposit information questions - come on..
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax financial inquiry
on January 25, 2026
Posted by: biggrigg
from Florida
Service is quick and convenient with many a few options, but the issue is that multiple fee attached that wasn't quite understanding after not having much of any other choice. Rates a little too much if choosing Turbo tax multiple times meaning I'm charged to do my own file and charged to process it.
Written by a customer while visiting turbotax.intuit.com