Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,463 Reviews)
Rating breakdown 87,463 reviews
5 Stars
64,949
4 Stars
9,629
3 Stars
4,259
2 Stars
2,724
1 Star
5,902
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great Product
on January 25, 2026
Posted by: Gil GG
from AZ
It looks like a comprehensive and easy to use program. It takes time to complete but it is worth it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Deceptive and Expensive
on January 25, 2026
Posted by: I Feel Slimy
from Washington
This is the last year I'll use TurboTax. They ask to keep your information (for non-tax purposes) for five years, use convoluted language to disguise the opt-out, attempt to trick you into paying for a direct deposited advance refund, and charge a $10 fee for using a card to pay for the service. Even as I write this review, my cursor is jumping around, acting erratic, and jumbling my words because their AI platform is trying to feed suggested review topics and 'help' me write a review. Absolutely disgusted by the experience from start to finish and I'm ashamed to have given them my money. Never again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Extra Unnecessary Transfer Fees
on January 25, 2026
Posted by: TurboTaxExcessiveFees
from Florida
It's disgusting that there is such a large fee to transfer the refund to account and/or pay via my own refund. Most transfer fees don't exceed 10 dollars even so $40 is crazy. I'll be manually filing my taxes moving forward and encouraging others to do the same.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
they are great and very easy to use
on January 25, 2026
Posted by: Jamiesh
from nevada
turbo tax is very easy to use, I've used them for many years, and I've never had a problem
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on January 25, 2026
Posted by: tyler anspach
from pennsylvania
awesome they were fast and easy very helpful was cool
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and easy
on January 25, 2026
Posted by: kingpenguin
from Colorado
Quick and easy, cheap and efficient, does it all for you
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy stuff
on January 25, 2026
Posted by: EasyToUse123789
from WA
Easy to use and quick.............................
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on January 25, 2026
Posted by: Maybe26
from TN
Always easy to use, fast ansaccurate get better each year
Written by a customer while visiting turbotax.intuit.com