Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,537 Reviews)
Rating breakdown 87,537 reviews
5 Stars
65,000
4 Stars
9,636
3 Stars
4,263
2 Stars
2,729
1 Star
5,909
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
Need Help
on September 15, 2026
Posted by: Larry123786
from Arizona, Az
I started this proccesss early in the year and was denied, I wasn't sure what got denied so i got help from turbotax and it was my 1099-A supposedly that i needed to add it. I add it and it is still being denied. I eventually gave up and went to see help and i just decided to try and do it without the 1099-A and it worked, so it wasn't easy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Love Turbo Tax
on September 15, 2026
Posted by: Mkatduffy
from Texas
I like how the forms are available and easy to access. Suggesting tax breaks I would normally forget is helpful.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good software
on September 14, 2026
Posted by: Dave39120
from Mississippi
Easy to use, Helpful suggestions, Accurate reviews
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
No hassle, comfortable at home
on September 5, 2026
Posted by: LuHurt
from New York, NY
Great, makes the task doable. No hassle a lot of documents be needed but I get it, but i get to do this in the comfort of my home, and not take up so much time at an office with an accountant.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I like turbo tax
on September 4, 2026
Posted by: Rog4748
from Mi
Easy to use.Very helpful. When a person isn't computer savey i like all the questions that i am asked.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
software is neat, having to file taxes is not.
on September 4, 2026
Posted by: dontwantfeedback
from South Carolina, SC
This whole process is stupid.
I have to pay a company to send my paperwork to the government, paperwork they already have, to ask for money back (or to pay money) because companies like TurboTax lobbied to ensure I have to file this paper work, often leaving one to use their filing services due to the complications of tax filing.
Other countries don't do this.
The software makes it relatively easy to file the taxes, the process is only painful because there are fees charged along the way and the necessary information is not always easy to find. the information the IRS already has...
I have to pay a company to send my paperwork to the government, paperwork they already have, to ask for money back (or to pay money) because companies like TurboTax lobbied to ensure I have to file this paper work, often leaving one to use their filing services due to the complications of tax filing.
Other countries don't do this.
The software makes it relatively easy to file the taxes, the process is only painful because there are fees charged along the way and the necessary information is not always easy to find. the information the IRS already has...
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Helpful
on September 3, 2026
Posted by: Blair 17
from TX
I've used Turbo Tax many years. It's always helpful in guiding me through the whole process of filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome!!!
on August 31, 2026
Posted by: Nety 55
from Maryland
I have been utilizing Turbo Tax Online for years. It's a easy system to use and is user friendly.
Written by a customer while visiting turbotax.intuit.com