Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,463 Reviews)
Open Ratings Snapshot
Rating breakdown 87,463 reviews
5 Stars
64,949
4 Stars
9,629
3 Stars
4,259
2 Stars
2,724
1 Star
5,902
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
TurboTax is awesome!
on January 25, 2026
Posted by: AJ_619
from IL
TurboTax makes filing so simple and straightforward!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great Product
on January 25, 2026
Posted by: Mike35710
from Massachusetts
Product is very easy to use and I like it. I would recommend this product to anyone.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easy Peasy tax preparation
on January 25, 2026
Posted by: BJF72
from Ohio
Didn't use live help.
This is the fastest and most simplified tax preparation.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Always hits with a fee
on January 25, 2026
Posted by: Usta be free
from Texas
Always hits with a fee at the end even if you decline every upgrade and never explains why.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Pretty good
on January 25, 2026
Posted by: Anonymous
from washington
could not auto fill w2s had to manually input information
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Thank you
on January 25, 2026
Posted by: QJC Neal
from California
Having the ability to file my taxes was smooth. I did have to go back and get tax information from myparents previous tax data. But other than that, every thing was great
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Not happy about the additional fees this year.
on January 25, 2026
Posted by: MadFiler165
from pa
They really are squeezing every penny they can out of me for my tax return this year. i was only expecting state and fed fees, but i had to pay another $40 and $35 to just finish and get it sent to me bank electronically. thats over $160+ just to file!!!! not everyone uses Klarna, like myself nore am i willing to after the hacking and "glitches" it has that causes loss. not happy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax was great!!
on January 25, 2026
Posted by: Tiggerificlisa1985
from Texas
It is very easy to use. The explanations are easy to understand.
Written by a customer while visiting turbotax.intuit.com
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