Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,463 Reviews)
Rating breakdown 87,463 reviews
5 Stars
64,949
4 Stars
9,629
3 Stars
4,259
2 Stars
2,724
1 Star
5,902
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
TURBO TAX IS EASY TO USE
on January 25, 2026
Posted by: Anonymous
from MA
turbo tax is user friendly but the cost to use is a bit pricey. I think the cost should be in line with a person's total income.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo tax is a joke
on January 25, 2026
Posted by: Viktor42
from 15 Hollywood ave
My estimated refund was 1,100 over what i actually got got my hope up for nothing then they charge me 128$ to file my taxes should've went anywhere else
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
ZIP files suck
on January 25, 2026
Posted by: Richard the Tax Man
from New York
My issue was in retrieving my 2024 return. It’s now formatted as a ZIP file when previously it was always a PDF document. I made several attempts to download the ZIP file and when I tried to open it I got a message saying the file was empty. Very disappointing. Why the change to a ZIP file?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Con artist thieves
on January 25, 2026
Posted by: Cr oo k
from IL
F ucking rip off expensive for a simple return con artist thieves never using this again
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
New Fees
on January 25, 2026
Posted by: Anonymous
from Indiana
I have used the free version of Turbo Tax since 2013. I will NOT be using it for the 2026 year. Charging me $40 to pay my filing fees from my return PLUS another $35 to have it deposited into my own account is just wild. Thanks but no thanks.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Thank you Turbo Tax
on January 25, 2026
Posted by: JB302
from south carolina
I had a good experience using turbo tax for this tax return. Lots of good info.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Better than H&R block.
on January 25, 2026
Posted by: Doerer
from Tn
Easy to use and all the explanations are covered. Highly recommend.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on January 25, 2026
Posted by: long gone from here
from colorado
easy to use.no problems. will recommend to my friends and family
Written by a customer while visiting turbotax.intuit.com