Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,463 Reviews)
Rating breakdown 87,463 reviews
5 Stars
64,949
4 Stars
9,629
3 Stars
4,259
2 Stars
2,724
1 Star
5,902
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
SLOWER THAN SLOW
on January 25, 2026
Posted by: Irritated and annoyed
from CA
I wish I could give 0 stars. This is the slowest website I have ever used in my life. What should have taken me about an hour instead took me THREE HOURS. I kept having to refresh the page, log out and log back in, etc. The pages constantly just kept loading and loading and loading and never actually loading. Absolutely terrible experience and I will not use this platform again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax
on January 25, 2026
Posted by: mscryerx5
from OK
It was a means to get my taxes. It is advertised as free but never is.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is awesome
on January 25, 2026
Posted by: msami66
from in
love turbo tax been using it for years easy to use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
yay turbo tax
on January 25, 2026
Posted by: spectorman89
from michigan
works great great help when needed friendly people
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is easy and reliable
on January 25, 2026
Posted by: Alarsen217
from Utah
Great experience. Easy to use. Recommend to everyone.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax every year.
on January 25, 2026
Posted by: Easy Diesel
from District of Columbia
The interface is very user-friendly, and the step-by-step method simplifies the entire process.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Kwesi
on January 25, 2026
Posted by: Kwesi103
from Pa
Dope it was easy to use and helpful walk through. It came out with a pretty decent amount for the refund I like it would recommend
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great process and assistance!
on January 25, 2026
Posted by: RJKS
from Texas
It was easy and fast with turbo tax! They got us the highest refund out of all the websites we tried.
Written by a customer while visiting turbotax.intuit.com