Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,463 Reviews)
Rating breakdown 87,463 reviews
5 Stars
64,949
4 Stars
9,629
3 Stars
4,259
2 Stars
2,724
1 Star
5,902
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Excellent service!
on January 25, 2026
Posted by: AndreJ2001
from TX
the TurboTax program was easy. accurate to input of all of my documents. the software was easy to use and compatible with my Mac the features and the guidance available was very helpful while filling out my taxes.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome!
on January 25, 2026
Posted by: Sandra120
from TX
It’s awesome! I love that it guides me through the process of doing my taxes and it is really easy.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Not what it used to be...!!
on January 25, 2026
Posted by: jim13350
from NY
This year was a little bit of a chore for so many reasons, thought it was free, NOT!! glitches in the NY taxes. C'mon turbo tax used you for years ,but i think not next year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great
on January 25, 2026
Posted by: Alf1980
from Ok
I love turbo tax have used it for years. very accurate and dependable
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax
on January 25, 2026
Posted by: Elizabeth Brown
from NC
was easy to file since it already had my previous information in it.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
The Turbo Tax Experience
on January 25, 2026
Posted by: Hun1
from Texas Tx
The Turbo Tax process gets more detailed without additional complications. I will never use any other product to complete my taxes. We have used Turbo Tax for years and have never been disappointed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy experience
on January 25, 2026
Posted by: mommamindy
from Wyoming
Simple, easy experience made it easy to file taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
turbo tax def is a rip off
on January 25, 2026
Posted by: lilfoot 91
from az
i love turbo tax because is simple and you can get through it and the hits are very helpful but where they lose me is now they charge to to submit the taxes at the end and i dont have a option not to upgrade then aftr upgrade im charged extra for using my tax return to pay for the upgrade i tried to refuse but was forced to pay so i pay not 49 dollars just to file but 128 dollars to file .
Written by a customer while visiting turbotax.intuit.com