Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,463 Reviews)
Rating breakdown 87,463 reviews
5 Stars
64,949
4 Stars
9,629
3 Stars
4,259
2 Stars
2,724
1 Star
5,902
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
great experience
on January 25, 2026
Posted by: DMaita
from Washington
Easy to use, very informative as you progress through the forms
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Annoying
on January 25, 2026
Posted by: Tbone122356789
from TX
It asks too many times about upgrading or things I already answered.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Needs work
on January 25, 2026
Posted by: Tayor5
from Kansas
I had to start over 3 times and credit karma wasn't working properly.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is getting lazy
on January 25, 2026
Posted by: Nickels and Dimes
from Texas
Itemized sections easy to use. Finalizing and submitting a problem. Liked prior years' programs better. This year it nickel and dimes you. Just say how much the product is and stand on your prior quality.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbotax is great
on January 25, 2026
Posted by: john19tra
from colorado
Everything was explained well and perfectly navigated.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Breeze
on January 25, 2026
Posted by: Michfletch
from 6 Marlin Drive
I have never been guided through this process in such a smooth journey. So nice to be done within an hour!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Navigable & Efficient
on January 25, 2026
Posted by: Cefowl07
from Georgia
My wife and I have used TurboTax for many years. It is reliable and easy to navigate. When I have questions, I can click on a topic and receive an explanation.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 25, 2026
Posted by: Lyish
from La
Awesome will use TurboTax from now on! Everything wAs good
Written by a customer while visiting turbotax.intuit.com