Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,299 Reviews)
Rating breakdown 87,299 reviews
5 Stars
64,848
4 Stars
9,600
3 Stars
4,248
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
updating is complicated
on January 26, 2025
Posted by: racefangin1
the process of logging in with a new phone number was very dificult
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
I feel ripped off
on January 26, 2025
Posted by: Kron84
from Ohio
I truly don't understand why I owe over 700 dollars when I worked all year and paid taxes out of every check and then I have to pay 83 dollars just to file this was the worst experience ever using this website completely disappointed
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Easy to use but......
on January 26, 2025
Posted by: CheryleC
from United States
I was disappointed about the fees. It advertised as a value and then for a simple straight forward, not extra paperwork return I was charged three different fees. One for Federal, one for stated and one for E-filing. totaling Well over the advertised price.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
turbo tax is great
on January 26, 2025
Posted by: tight flame
from texas
I haven't had any bad experiences with turbo tax fast and easy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It's easy
on January 26, 2025
Posted by: Noman2000nine
from Texas
Helpful and easy. A user since 2016 and never had any problems.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax easy to use.
on January 26, 2025
Posted by: cabap1
Turbo tax is very easy to use. I think it should be cheaper considering it's not a complicated return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on January 26, 2025
Posted by: Carlybest
Easy to use, great job! I am so happy I can do this myself and not have to set down with an accountant
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy-peasy
on January 26, 2025
Posted by: DAC78
from South Carolina
Easy to understand instructions, the software guided me to all available tax breaks by asking insightful questions.
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com