Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,463 Reviews)
Rating breakdown 87,463 reviews
5 Stars
64,949
4 Stars
9,629
3 Stars
4,259
2 Stars
2,724
1 Star
5,902
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Smooth and easy to use
on January 25, 2026
Posted by: Mallo83
from MN
I love the software- the way I'm guided through the process, can go back and re-read. my previous years are saved... this is my go to for all my tax needs for over a decade now.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is so easy
on January 25, 2026
Posted by: Aunt cathy
from Rhode Island
Turbo tax is so easy to use and to follow along with
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good
on January 25, 2026
Posted by: JMookie13
from California
It was manageable , a bit confusing but I pushed through with the help of turbo tax
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax
on January 25, 2026
Posted by: Jay 2011
from Ohio
I found it so easy to follow. It walks you through everything.
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great
on January 25, 2026
Posted by: Ribble3
from 1514 1st St SW
Fast and easy good price and another of information to help you out
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
Thank you for sharing your feedback with us! We work hard to keep our costs reasonable while delivering a top-notch experience, and we're thrilled it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great!
on January 25, 2026
Posted by: LNW27
from VA
This is a great online tool. I have been a loyal user for several years.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we’re committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo is awsome
on January 25, 2026
Posted by: italianprincess8
from Florida
they helped me alot on my taxes and got me what I needed
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We love to hear that the platform is easy to use! We’re committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Easy but expensive!!!
on January 25, 2026
Posted by: PantherGirl78
from Florida
Fees should only be charged if you make over a certain amount...I only got back $208 and half of that went to fees...that's ridiculous!!!!
Written by a customer while visiting turbotax.intuit.com