Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,463 Reviews)
Rating breakdown 87,463 reviews
5 Stars
64,949
4 Stars
9,629
3 Stars
4,259
2 Stars
2,724
1 Star
5,902
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
FORCED TO PAY FEES
on January 25, 2026
Posted by: Lost customer 2026
from Texas
Forced to pay upgrade fee for fake reason ( Medicare ) I’m not even 50!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbotax is awesome
on January 25, 2026
Posted by: tori23kita
from jessup, pa
it was quick and easy to navigate and helped me find the credits that i didn't know that i was eligible.
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We love to hear that the platform is easy to use! We’re committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 25, 2026
Posted by: AndrewGraham
from Newaygo, MI
Turbo tax was quick and easy to use. Walls you through all.
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we’re committed to using it to improve your experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Awesome
on January 25, 2026
Posted by: okoth
from Colorado, CO
Guidance was Awesome! Interface intuitive and reviewing, updatting/deleting information helped when I made error! Thank you for allowing e-filing
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on January 25, 2026
Posted by: Why 12
from Florida
Turbo tax , very user friendly
There is help if need , from their expert team
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Loved it
on January 25, 2026
Posted by: nicknitro032
from michigan
Great, easy to use year after year. Thanks for the great product
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo
on January 25, 2026
Posted by: Jess198700
from Texas
Turbo has those helpful tips that really help you along when filing yourself.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use, although "FREE" is a joke.
on January 25, 2026
Posted by: Mushell
from California
Typical Intuit marketing, they will find any possible way to make your return NOT eligible for the free version.
Written by a customer while visiting turbotax.intuit.com