Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,463 Reviews)
Rating breakdown 87,463 reviews
5 Stars
64,949
4 Stars
9,629
3 Stars
4,259
2 Stars
2,724
1 Star
5,902
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
RIPOFF
on January 25, 2026
Posted by: TURBOTURD2026
from NJ
I've used intuit turbo tax free service for 20 years, but this year because I had a health savings account of $250 they said I can't use free anymore and have to pay $49. So I agree to pay $49 and when I go to checkout, now they say oh that was just for federal, you have to pay another $39 for state.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome.
on January 25, 2026
Posted by: Cutie pie Tate
from Arizona
I loved using TurboTax to file my taxes. It is a great site.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Tax filing
on January 25, 2026
Posted by: Hailey0425
from Virginia
Very easy to file taxes through here! They help if you need direction.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
easy to use, but cost to much
on January 25, 2026
Posted by: Mee2471
from Washington
it is funny I have to pay so much when I didn't use any extra TurboTax help!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Ripped off
on January 25, 2026
Posted by: Lauratfest
from Washington
I was told I would pay $49 dollars, I payed $108 because of a last minute clause I didn’t notice until after I hit pay. And I had to $35 dollar more to put the money in my own bank account this is the last year I am using this site. I feel ripped off.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 25, 2026
Posted by: Alzina
from California
It is nice and easy. I like it. I recomend it to others
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great experience
on January 25, 2026
Posted by: neil james
from connecticut
great experience, did it online myself no issues from my end
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Charging
on January 25, 2026
Posted by: Dt21
from Wa
I shouldn’t have to pay to do my taxes. 0/10 don’t recommend it’s stupid. There is ZERO reason for me to get charged to file my taxes
Written by a customer while visiting turbotax.intuit.com