Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,440 Reviews)
Rating breakdown 87,440 reviews
5 Stars
64,935
4 Stars
9,625
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo tax is awesome great and CLUTCH!
on April 14, 2026
Posted by: PMP85
from Ohio
My experience was great and Anything I needed help with I could ask A.i or a tax specialist just to make sure and both were helpful.
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TAX GREAT
on April 14, 2026
Posted by: TTRAVE
from MA
VERY HELP, KEPT WORKING WITH ME AND EXPLAINED WHERE TO FIND ANSWERS
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
ok
on April 14, 2026
Posted by: moot1111
from florida
worked ok - still kinda tedious and 'picky' but managable
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Overcharged me
on April 14, 2026
Posted by: 1will134312
from IN
You charged me extra to file my state tax returns even though I, a servicemember, do not pay or file state income tax. I plan to pursue a refund on that portion.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Trust in TurboTax
on April 14, 2026
Posted by: Marleen1979
from Okinawa, Japan
This is my 9th year using Turbo Tax. Received a second opinion from other tax company, the return was the same.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
Thank you for returning to TurboTax again this season. We’re glad to be your go-to partner for getting your taxes done right.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Poor Guidance and Accuracy Assurance
on April 14, 2026
Posted by: Steve753
from ky
Cost me twice as much because it sent my federal without state. I had to send state later. This was never an issue before.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TT is sweet
on April 14, 2026
Posted by: LH2121
from Ohio
Fantastic. Very easy. I had the best time doing my takes
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Money Hungry
on April 14, 2026
Posted by: Alice1235
from OK
Too much money for advertising that it's Free. Won't be using next year.
Written by a customer while visiting turbotax.intuit.com