Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,463 Reviews)
Rating breakdown 87,463 reviews
5 Stars
64,949
4 Stars
9,629
3 Stars
4,259
2 Stars
2,724
1 Star
5,902
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Awesome
on January 25, 2026
Posted by: Zinfendale
from Louisiana
Turbo is safe and easy to use for taxes. I refer turbo to friends and family.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbotax awesome
on January 25, 2026
Posted by: JESS35150
from alabama
I've been with TurboTax for a little over 3 years and every year my refund gets better and better thank you TurboTax you never did me wrong.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick
on January 25, 2026
Posted by: SCJ56
from NYC
Helps every year I wouldn't use anything else always easy to use ad fast
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax- Life Saver
on January 25, 2026
Posted by: Amiela
from Washington
Very easy to use, loved the guidance through the whole program,
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is great, just confused by questions...
on January 25, 2026
Posted by: Icam
from TX
I found it confusing when trying to add in HSA information. I did not contribute to my HSA in 2025, but did use some for medical expenses. I didn't have HSA
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
its a rip off now.
on January 25, 2026
Posted by: overit25
from louisiana
150 bucks to do the most basic filing. the charges never stop. you get to a page and the add a fee. this will probably be my last year using turbotax. i could use a local person for the same or less.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Thanks TurboTax
on January 25, 2026
Posted by: Marsbars33
from arizona
Easy to use, definitely recommend this platform. Not a huge fan of the sneaky pricing and being hounded for add-ons. But way better than dealing with people.
-godspeed
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We really appreciate your positive review and honest feedback. While we’re glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Tax Sucks
on January 25, 2026
Posted by: awkwardturtle10
from UT
This was my first time completing a joint filing and was probably the most difficult and time consuming process I've ever experienced. It is incredibly frustrating that I had to pay to file my Federal return, and as a result I also was forced to pay for my State filing. All in all, I'm going to be looking to file with another company next year.
Written by a customer while visiting turbotax.intuit.com