Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,299 Reviews)
Rating breakdown 87,299 reviews
5 Stars
64,848
4 Stars
9,600
3 Stars
4,248
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Needed "convenience" this year, won't be use again
on January 26, 2025
Posted by: MaryKay7
from CA - California
There are added fees for unnecessary, unwanted services and the help AI is unhelpful, unclear, and unnecessary.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Easy
on January 26, 2025
Posted by: McIntyre3
from Phoenix Arizona
Turbo Tax made it easy to complete and file my taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great refund process
on January 26, 2025
Posted by: Shaun202
from Hawaii
Easy refund walkthrough. Quick refund time. Overall great.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
We love TURBO TAX
on January 26, 2025
Posted by: Virg366
from Broomfield, CO
I have been using Turbo Tax for decades. It is so easy to use I complete taxes for all of my family members every year. We love it!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 26, 2025
Posted by: Marchelly27
from Buffalo NY
So easy and convenient it’s great can’t believe I’m just now doing my taxes with turbo tax the past 3 years wish it was way sooner
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
very easy to understand and complete
on January 26, 2025
Posted by: surbert
much easier than the site used last year, glad i used this site
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Over charged
on January 26, 2025
Posted by: Crystal1965
from Colorado
I use turbo tax every year because I use credit karma. The last 2 years they have charged me to file state taxes. They said it would be $39 By the time I cashed out it was $128. Why????
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax FOR LIFE!!!
on January 26, 2025
Posted by: jcreed319
from WA, Olympia
Great experience! been using Turbo Tax for 10 years now!!!
Written by a customer while visiting turbotax.intuit.com