Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,440 Reviews)
Rating breakdown 87,440 reviews
5 Stars
64,935
4 Stars
9,625
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax was very helpful this year! Needs less AI
on April 14, 2026
Posted by: Big Tax Guy
from Tejas
Turbotax was very good! But I really wish there was more immediately accessible information, along with why things were the way they were. I am still unsure even what itemized deductions are, and the AI wasn't terribly helpful at this. I would rely less on AI and more on human information.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax does the hard work so you dont have to.
on April 14, 2026
Posted by: Roanoa19
from Illinois
The Turbo Tax Interface was helpful and accurate and guided me through every step of the process.
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Not difficult
on April 14, 2026
Posted by: Mookie1994
from East setauket, Ny
I didn’t think I could do it, but the guidance is great!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
turbutt tax sucks
on April 14, 2026
Posted by: not a chance 45
from NV
Too pushy - too much marketing - not able to maintain information entered appropriately. This will be my last year using turbutt tax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo is wonderful
on April 14, 2026
Posted by: TabContee
from maryland
very easy to work with and great features. I will use it again
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
We appreciate you filing with us! Your feedback is our roadmap for making next year’s tax season even smoother.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awsome
on April 14, 2026
Posted by: Torres0420
from Ohio
It was hard but this is my first time and help were available the whole time.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
We’re so glad our tax expert team could make your tax season a little easier. Providing human expertise when you need it most is exactly what we strive for.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo is reliable.
on April 14, 2026
Posted by: Elba0440
from Florida
It was what I needed to comply with goverment. It is clear as far as guidance.
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax was very easy to use
on April 14, 2026
Posted by: Anonymous
from Johnstown, PA
everything was very accurate, easy to use and had great help
Written by a customer while visiting turbotax.intuit.com