Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,463 Reviews)
Rating breakdown 87,463 reviews
5 Stars
64,949
4 Stars
9,629
3 Stars
4,259
2 Stars
2,724
1 Star
5,902
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
good
on January 26, 2026
Posted by: nicoletoyc
from wisconsin
east to use didn't need help you can all your information
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on January 26, 2026
Posted by: Meredith Naha
from Georgia
Always easy to use and saves time and money love it
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
Thank you for sharing your review! We're so glad that our pricing met your expectations, and we hope to assist you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
done
on January 26, 2026
Posted by: this is stupid000
from IL
fililing was somewhat easy but i hate how much is being charged for doing taxes....
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
OK
on January 26, 2026
Posted by: MACappy
from FL
Little late on some info like retirement and pensions
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is my Go To
on January 26, 2026
Posted by: Nomadslife
from Georgia
Quick and easy, how I like it. The first thought after I finished was “Wow I can’t believe I used to pay $300 for someone ELSE to do my taxes”
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
money issue
on January 26, 2026
Posted by: kyrel
from Florida
would have loved to know how much i was being charged up front and not at the end of the return, having a kid changes you being able to do it for free and no where does it explain that is going to happen until later on into filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast& easy
on January 26, 2026
Posted by: Deloza1
from California
First time using turbo tax.fast & easy to use I would highly recommend
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love it!
on January 26, 2026
Posted by: Simplekindofman
from Texas
It was a easy process and I was guided step by step. Love you turbo tax!
Pros: I moved
Written by a customer while visiting turbotax.intuit.com