Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,463 Reviews)
Rating breakdown 87,463 reviews
5 Stars
64,949
4 Stars
9,629
3 Stars
4,259
2 Stars
2,724
1 Star
5,902
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
So easy!
on January 26, 2026
Posted by: JimboATX
from Texas
I've been using TurboTax for years, and it's so quick and easy to use.
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
great site to use
on January 26, 2026
Posted by: pmart79
from 16430 Plank Road
super easy to use, the AI guidance helper is a nice addition
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Amazing
on January 26, 2026
Posted by: Nmckinney2291
from Wisconsin
Very helpful! Awesome and easy. I love how everything was saved and carried over
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy
on January 26, 2026
Posted by: Lyss11
from Michigan
Easy peazy lemon squeezy. It was simple to navigate!
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
AWESOME
on January 26, 2026
Posted by: JENNIFERMP25
from TEXAS
EASY ACCURTE, HELPFUL AND IT HELPS ME UNDERSTAND EVERYTHING
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo is easy and efficient.. and help easy!
on January 26, 2026
Posted by: M dot
from North Carolina
Easy and effective. And help is prompt and easy to follow
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Boooooooo
on January 26, 2026
Posted by: Bleh1234
from Indiana
Kept trying to make me pay for more and more. Requires payment I doing anything other than basic W-2 info.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Rating Turbotax
on January 26, 2026
Posted by: lawrfoster
from Delaware
Once 1099 section was available I finished in about two hours.
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
Thank you for filing with TurboTax! Your feedback helps us grow, and we're excited to keep making your experience better every year.
Written by a customer while visiting turbotax.intuit.com