Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,440 Reviews)
Open Ratings Snapshot
Rating breakdown 87,440 reviews
5 Stars
64,935
4 Stars
9,625
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
TT
on April 14, 2026
Posted by: TrishaDB
from PA
Very easy to navigate and helpful advisors. Tiffany was patient and very clear and concise.
Response from turbotax.intuit.comBy TurboTax Care TeamApril 14, 2026
We’re so glad our tax expert team could make your tax season a little easier. Providing human expertise when you need it most is exactly what we strive for.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great experience!
on April 14, 2026
Posted by: Squatch1977
from Florida
This is the first time in a long time I have used any of the web based tax services to file my taxes. I have to say the using TurboTax was easy and the interface actually helps you check to makes sure you are getting everything you can from your return. It seemed very accurate.
Response from turbotax.intuit.comBy TurboTax Care TeamApril 14, 2026
Thank you for choosing TurboTax this year—we’re committed to making sure you feel confident in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
great
on April 14, 2026
Posted by: john9999999990000000
from texas
good............................................................................................................................................................
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax Rocks
on April 14, 2026
Posted by: Jojo7280
from North Carolina
Oh wow! This was the easiest way to file my taxes! Everything was explained step by step and I felt very comfortable doing it myself.
Response from turbotax.intuit.comBy TurboTax Care TeamApril 14, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Love Turbo Tax
on April 14, 2026
Posted by: Sweetdanette26
from Texas
I like Turbo tax it is easy and simple. Just put in the info and they do the rest.
Response from turbotax.intuit.comBy TurboTax Care TeamApril 14, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TURBO TAX IS FAB
on April 14, 2026
Posted by: ANJ0782
from WEST VIRGINIA
QUICK AND EASY MADE IT EASY TO FILE MY FIRST TIME DOING IT MYSELF
Response from turbotax.intuit.comBy TurboTax Care TeamApril 14, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
Issue
on April 14, 2026
Posted by: Alyssa7482
from Florida
All was going well until they asked for box 11 in my 2024 tax return. Turbo Tax said oh it looks like you didnt file with us last year. I SURE DID. And have been doing so for many years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easy to use product
on April 14, 2026
Posted by: Thomas10001
from Tennessee
Great product! Easy to use and very helpful with any issues.
Response from turbotax.intuit.comBy TurboTax Care TeamApril 14, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
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