Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,463 Reviews)
Rating breakdown 87,463 reviews
5 Stars
64,949
4 Stars
9,629
3 Stars
4,259
2 Stars
2,724
1 Star
5,902
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
love it
on January 26, 2026
Posted by: kay6211
from nevada
simple, very easy application was simple to follow
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
good
on January 26, 2026
Posted by: bruceshe
from nj
i always have easy and good experiences with turbotax
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good title.
on January 26, 2026
Posted by: Brad150
from KY
One item I ran into was leading zeros on EIN. If an EIN on a W2 is only six digits, maybe your software should alert the user or auto correct it. Otherwise, everything was great.
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Features
on January 26, 2026
Posted by: Altaxretun
from Tx
Would like to know how to do the tax return for free
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love TurboTax!
on January 26, 2026
Posted by: HeatherrrW
from Louisa, Virginia
I have used TurboTax for years and will continue to use for the years to come!
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo Tax is #1
on January 26, 2026
Posted by: Betsken
from Wisconsin
Turbo Tax is very easy to use, and I had some questions that were answered right away and I was able to file our taxes.
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TAX IS AN EASY, AWESOME SERVICE
on January 26, 2026
Posted by: JMBMC2611
from KY.
Easy to follow, process goes smoothly, filing is easy.
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Easy enough!
on January 26, 2026
Posted by: Kchag
from ME
Turbotax makes it easy -- I would argue that it's a bit expesnive for what it is
Written by a customer while visiting turbotax.intuit.com