Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,463 Reviews)
Rating breakdown 87,463 reviews
5 Stars
64,949
4 Stars
9,629
3 Stars
4,259
2 Stars
2,724
1 Star
5,902
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
i sugguest you use Turbo Tax too...
on January 26, 2026
Posted by: Rose2026
from South Dakota
Ive used Turbo Tax for 2 years now and would highly recommend it to anyone...
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo has been great
on January 26, 2026
Posted by: Eryns1
from New jersey
Have always had a great experience sometimes small issues but they tend to help you with all that
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great
on January 26, 2026
Posted by: jmachelski
from Buffalo, NY
Very easy to use, walks you through everything. A+
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good filing but misled me on my fee...
on January 26, 2026
Posted by: Debby B 2025 Tax filing
from TN
I thought that I was only going to have to pay $40 but at the end you charged me $89. Not happy with that.
Pros: My employment status changed this year, I moved, I bought or sold investments, I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Taxed
on January 26, 2026
Posted by: Grichey
from Ky
Client for years, they've never failed me yet. Highly recommend
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Great
on January 26, 2026
Posted by: Kevin Dick
from Indiana
It’s was ok. Asking all the questions at the end is annoying and rude. I am not someone to give teviews
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Too many fees
on January 26, 2026
Posted by: AngelD1991
from Ohio
Turbo tax is easy to use that’s why I have returned for many years but they took over $500 out of my return this years for filing & processing fees & whatever other dumb fees. I will not return next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Process
on January 26, 2026
Posted by: LisaV3
from Texas
Easy guidance, quick and efficient to use.
I’ve been using TurboTax for many years.
I’ve been using TurboTax for many years.
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com