Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,463 Reviews)
Rating breakdown 87,463 reviews
5 Stars
64,949
4 Stars
9,629
3 Stars
4,259
2 Stars
2,724
1 Star
5,902
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is useful
on January 26, 2026
Posted by: lug12
from texas
easy to use like every year, will recommend anyone to use turbo
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is
on January 26, 2026
Posted by: Clintonh
from Idaho
TurboTax is always so easy to do your taxes the best system at
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
love
on January 26, 2026
Posted by: mslp1974
from mass
TurboTax is the best thing I've used in years awesome
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Recommend!
on January 26, 2026
Posted by: KylieS1
from WV
Easy to use from year to year. Enjoy the simplicity of using Intuit for filing my taxes!
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo tax I do not like anymore no privacy!
on January 26, 2026
Posted by: Major Bear
from Florida
I have used Turbo tax for years. I have always used a disc. This new online I do not like. There is to much info going back and forth.There is a lot of risk this way. This is the last time I use Turbo Tax unless you go back to issuing discs that keep the info private.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and well organized
on January 26, 2026
Posted by: JWatson1035
from Michigan
User friendly experience. Quick and helpful at every step
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
it was quick fast and a easy process
on January 26, 2026
Posted by: jessDion08
from fort worth tx
no live agent needed the process was quick fast as long as you had all necessary documents
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Fee
on January 26, 2026
Posted by: Fee Charged
from PA
I didn't like I had to pay a fee to get my refund directly deposited into my checking account!
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.
Written by a customer while visiting turbotax.intuit.com