Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,463 Reviews)
Rating breakdown 87,463 reviews
5 Stars
64,949
4 Stars
9,629
3 Stars
4,259
2 Stars
2,724
1 Star
5,902
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
It's amazing
on January 26, 2026
Posted by: Corn27
from Lafayette
I like the way that they help you all the way through everything is great they help me all the way through make sure that everything was correct make sure that I didn't
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We're grateful for your feedback, and pleased that your experience with our tax team was a positive one. Thank you for allowing us to assist you during this tax-filing season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 26, 2026
Posted by: Bree0609
from La
So much easier than you would expect! Save their own money and do it yourself!
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
Thank you for sharing your feedback with us! We work hard to keep our costs reasonable while delivering a top-notch experience, and we're thrilled it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax
on January 26, 2026
Posted by: Hals12345
from Michigan
Turbotax was helpful and gave me good ideas and i liked it
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Direct deposit taxes
on January 26, 2026
Posted by: Les idaho
from idaho
With standard deduction it is easy to use, but seems like new fees each year. I dont remember paying a fee to a finance institution for direct deposit.
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax
on January 26, 2026
Posted by: DemetriusT
from Akron, Ohio
Fast, Easy, and Reliable! Thank you Turbo Tax !!!!
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great and helpful
on January 26, 2026
Posted by: Owen72
from Bartlesville, Ok.
Its a great place to get your taxes done and help when you need it
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax makes it easy
on January 26, 2026
Posted by: Staci521
from Meridian, MS
Turbo Tax makes filing taxes easy and less stressful.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Easy to Use.
on January 26, 2026
Posted by: TBailey8506
from Oklahoma
I only needed guidance on how to enter my form for tuition
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com