Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,463 Reviews)
Rating breakdown 87,463 reviews
5 Stars
64,949
4 Stars
9,629
3 Stars
4,259
2 Stars
2,724
1 Star
5,902
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Fast and easy to understand
on January 26, 2026
Posted by: Dawnw54
from North Carolina
I didn’t have a live person. All was done online. Turbo tax is awesome. Fast and easy.
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awsome Help
on January 26, 2026
Posted by: DAngel1981
from Kentucky
had to call to figure out TBM issue and worked great with the agent and we figured the answer to the issue
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We're grateful for your feedback, and pleased that your experience with our tax team was a positive one. Thank you for allowing us to assist you during this tax-filing season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Straight forward and trusted
on January 26, 2026
Posted by: BradyA3109
from Texas
I have used Turbo Tax for a few years now and find it be easy to use, straight forward and I trust that it is calculating my returns accurately and providing me the best way to do my tax return.
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
SUPER easy to use!
on January 26, 2026
Posted by: eleeper2001
from Kentucky
Everything is explained, step by step, including where to find errors. Only suggestion i have is add a link back to the document that needs to be corrected.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Amazing and easy
on January 26, 2026
Posted by: Zwreview
from Tennessee
turbo tax has amazing accuracy, very compatible and great interface features
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Greatest
on January 26, 2026
Posted by: Mrs BonBon
from Tn
I love turbo tax everyone should try it they make sure you get everything done
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is so easy to use!!
on January 26, 2026
Posted by: JBaker3420
from Indiana
Turbo Tax is self explanatory and easy to use. And catches your mistakes before you file!! Great Resource.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Awesome
on January 26, 2026
Posted by: ValJo82
from Louisiana
Turbo tax was amazing. It was quick and easy and very understandable to use
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com