Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,462 Reviews)
Rating breakdown 87,462 reviews
5 Stars
64,948
4 Stars
9,629
3 Stars
4,259
2 Stars
2,724
1 Star
5,902
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Very Helpful
on January 26, 2026
Posted by: Ekodeko91
from Wisconsin
Very helpful, informative, and trustworthy! I appreciate this platform each year.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Too expensive local tax office charges less.
on January 26, 2026
Posted by: TaxedMyself
from Texas
The lowest possible package costed me a total of $124 out the door. It took me over an hour and at that cost i wont be using TurboTax again. Yes i did direct deposit yes i did deduct from my tax return regardless way too much money.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
GREAT
on January 26, 2026
Posted by: tilley25
from texas
EASY to use and quick and, inexpensive. hopefully accurate
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for sharing your feedback with us! We work hard to keep our costs reasonable while delivering a top-notch experience, and we're thrilled it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is the best
on January 26, 2026
Posted by: Tx gurl
from Oklahoma
He was very nice, professional helped me and got it done with no issues.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're grateful for your feedback, and pleased that your experience with our tax team was a positive one. Thank you for allowing us to assist you during this tax-filing season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is amazing
on January 26, 2026
Posted by: Monk93
from Virginia
A great and quick experience. Will be using turbo tax from now on
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 26, 2026
Posted by: Jamesgiven13
from Ind
I really enjoyed my experience with turbo tax and cant wait to do it again thank you very much thank you
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we're committed to using it to improve your experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 26, 2026
Posted by: Gabbys mom
from Arkansas
Very easy to use and easy software to use and great questions that walk you through.
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast and easy to understand
on January 26, 2026
Posted by: Dawnw54
from North Carolina
I didn’t have a live person. All was done online. Turbo tax is awesome. Fast and easy.
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com