Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,440 Reviews)
Rating breakdown 87,440 reviews
5 Stars
64,935
4 Stars
9,625
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is Amazing
on April 14, 2026
Posted by: TerryBritt
from Mo
was very fast and easy process i would recommend to anyone
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TurboTax
on April 14, 2026
Posted by: JailaB
from tennessee
As a first-time adult, the guiding prompts were very helpful
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
The system Turbo tax created is awesome.
on April 14, 2026
Posted by: PurpleLilly
from Pennsylvania
Going through the process was simple and there are helpful points if/when needed.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome TTax
on April 14, 2026
Posted by: kp7777
from north carolina
I’ve used a few different tax programs over the years, but I keep coming back to TurboTax because it’s just so easy to navigate. Filing taxes used to be a week-long headache for me, but I managed to get through my entire return in one sitting this year.
What I appreciate most is the interview-style format. It doesn't feel like you’re filling out scary government forms; it feels like you’re just answering questions about your year. The W-2 import feature worked perfectly, saving me from having to type in dozens of tiny boxes and worrying about making a typo.
I also opted for the expert review this time just to be safe. Being able to hop on a quick video call with a pro to double-check my work was worth every penny for the extra confidence. If you want a straightforward, stress-free way to get your taxes done right, this is definitely the way to go!
What I appreciate most is the interview-style format. It doesn't feel like you’re filling out scary government forms; it feels like you’re just answering questions about your year. The W-2 import feature worked perfectly, saving me from having to type in dozens of tiny boxes and worrying about making a typo.
I also opted for the expert review this time just to be safe. Being able to hop on a quick video call with a pro to double-check my work was worth every penny for the extra confidence. If you want a straightforward, stress-free way to get your taxes done right, this is definitely the way to go!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax
on April 14, 2026
Posted by: chere perry
from NC
good experience with turbox tax. filing taxes this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
Thank you for trusting TurboTax this year. We’re already looking into feedback like yours to ensure our service stays as helpful and intuitive as you need it to be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbotax is easy to use when you are in a hurry
on April 14, 2026
Posted by: stef1414810394
from florida
easy to use, I was in a hurry to file and turbotax made it extremely easy and fast.
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love it
on April 14, 2026
Posted by: RayLucas
from Florda
Great experience, the representative was very helpful
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on April 14, 2026
Posted by: Paul wood pdub
from 65 W 9th St, Apt 101
I had a good experience no complaints would use again would recommend to my friends very good experience
Written by a customer while visiting turbotax.intuit.com