Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,462 Reviews)
Rating breakdown 87,462 reviews
5 Stars
64,948
4 Stars
9,629
3 Stars
4,259
2 Stars
2,724
1 Star
5,902
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Very Fast
on January 26, 2026
Posted by: Patriot Jane
from Florida
Very fast and easy! I will use it every year from here on out.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Changed
on January 26, 2026
Posted by: ARiv25
from Kentucky
Easy to do but almost not worth the price, you do the work and the charge you quite a bit, might as well just bring it in and let someone else do it
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is the best
on January 26, 2026
Posted by: AnnaH36
from North Carolina, NC
It’s always straight forward. I recommend to anyone
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on January 26, 2026
Posted by: Jonesy00
from OH
Easy to use, helpful. I have used turbo tax since I was 15
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax
on January 26, 2026
Posted by: Ginger28
from Maryland
I love using Turbo Tax and recommend to co-workers and friends!
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo tax
on January 26, 2026
Posted by: Cushman2025
from MI
Overall it’s good. It’s getting more expensive to do it myself.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome
on January 26, 2026
Posted by: Shanna52
from IL
Wonderful, easy, hassle-free. I would recommend this app for anyone with only one or two W2s.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome
on January 26, 2026
Posted by: Char7777777
from Indiana
I have been using Turbo Tax for many years. I highly recommend it to everyone I know.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com