Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,462 Reviews)
Rating breakdown 87,462 reviews
5 Stars
64,948
4 Stars
9,629
3 Stars
4,259
2 Stars
2,724
1 Star
5,902
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
AWESOME
on January 26, 2026
Posted by: PRONOUNCED
from FLORIDA
AWESOME EXPERIENCE COMING HERE AND FILING FOR MULTIPLE YEARS
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is awesome
on January 26, 2026
Posted by: Lakotap
from Arizona
Super quick and always has answers if I have questions
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great!
on January 26, 2026
Posted by: Brittle79
from Kentucky
Easy and Fast. Been using for over 10 yrs and prefer this service over any other service I’ve ever used
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great as always every year
on January 26, 2026
Posted by: TomtomH93
from Florida
Super simple and well explained. Every detail explained. Any question i may have pretty much TurboTax guides me through it. Thank you
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple
on January 26, 2026
Posted by: 2ez2SPEED
from Florida
Easy to follow, been using Turbo Tax for many many years!
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on January 26, 2026
Posted by: Buggy26
from Virginia
We have used TurboTax for several years and will continue to use it!
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Exorbitant fees
on January 26, 2026
Posted by: Annoyed Kim
from AZ
Always lists as free then ends up charging me multiple fees. False advertising and misrepresentation of fees. The service is fine but they charge for everything it's 100% never free
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Such a great service/product
on January 26, 2026
Posted by: QueenMary64
from 22 GRANADA DR
Turbo Tax makes everything easy for me - does not let me miss anything Thank you!
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com