Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,462 Reviews)
Rating breakdown 87,462 reviews
5 Stars
64,948
4 Stars
9,629
3 Stars
4,259
2 Stars
2,724
1 Star
5,902
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great
on January 26, 2026
Posted by: Crissy 87
from Virginia
Great no issues the best I had a little hiccup this time with the year off on my driver's license when I fixed it
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax Rocks!!
on January 26, 2026
Posted by: Renee7797
from Louisiana
Turbotax made filing taxes easy and less stressful.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great help!
on January 26, 2026
Posted by: JinHoshi
from New York
Quick and easy to file, helped me decide if I wanted to file an itemized or standard return, accepted all my documents perfectly, and broke down all of my returns accurately.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax kept it Simple!
on January 26, 2026
Posted by: Alex0401
from Michigan
TurboTax was quick, informative and easy to use. I was guided with the use of the “learn more” interface, the features were straight forward and it consistently reviewed my information input for accuracy.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 26, 2026
Posted by: Sam22222222
from Virginia
Great customer service helped me when I wasn’t able to figure out how to work the website
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're so pleased to hear that your experience with our support team was a positive one. Thank you for your kind words and for choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
nctax
on January 26, 2026
Posted by: nico cas
from CA
i lake it was simple and fast will do it agin next year
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
easy
on January 26, 2026
Posted by: terri1958
from ohio
very easy no problems but i thought the federal was free.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Easy
on January 26, 2026
Posted by: RLD5011
from MD
Turbo Tax is quick, Accurate, and easy to use for anyone!
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com