Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,461 Reviews)
Rating breakdown 87,461 reviews
5 Stars
64,947
4 Stars
9,629
3 Stars
4,259
2 Stars
2,724
1 Star
5,902
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo
on January 26, 2026
Posted by: Anonymous
from California
Great i was able to file quickly . Effortless and quick.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 12, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to Navigate
on January 26, 2026
Posted by: Portiap
from Wyoming
Intuitive and takes me seamlessly through my filing. Uploading through pictures and QR codes is cool
Response from turbotax.intuit.comBy TurboTax Care Team, March 12, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax saved the day!
on January 26, 2026
Posted by: JH008
from Wisconsin
Turbo Tax made fixing my rejected return so much easier than it would have been on my own. They gave me step by step instructions and contact info that was accurate.
Response from turbotax.intuit.comBy TurboTax Care Team, March 12, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax
on January 26, 2026
Posted by: Happtx
from Texas
Easy every year easy will continue to use for the rest of my working days
Response from turbotax.intuit.comBy TurboTax Care Team, March 12, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Satisfied
on January 26, 2026
Posted by: tdawson107
from Ar
Easy to use.I've been using TurboTax for several years
Response from turbotax.intuit.comBy TurboTax Care Team, March 12, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Use to be the best, but too money hungry!
on January 26, 2026
Posted by: Meganclark
from texas
Charged too many fees for every little thing. People are already hurting for money. This will be my last year using turbo tax, after it being my site of choice for many years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very easy to use Turbo Tax to file your taxes
on January 26, 2026
Posted by: Peanutman1959
from Georgia
The website is great to file taxes both state and federal returns
Response from turbotax.intuit.comBy TurboTax Care Team, March 12, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TurboTax is not free
on January 26, 2026
Posted by: MIke222232323
from Kentucky KY
I was trying to use the free version and you guys made me spend 128.00 of my own tax return money to pay for a version that did nothing for me.
Written by a customer while visiting turbotax.intuit.com