Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,440 Reviews)
Rating breakdown 87,440 reviews
5 Stars
64,935
4 Stars
9,625
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
YES AWESOME
on April 14, 2026
Posted by: SUJT
from TX
GREAT COMPATIBLE GUIDES WELL, 0000000000000000000000000000000000000000000000000000000000000000000000000000000000000
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Overall, a great experience!
on April 14, 2026
Posted by: CG2265
from Nevada
I love being able to do my own taxes. The experience wasn't too bad, other than trying to find my taxes from the previous year. I had my taxes done last year, trying to go back and forth was a little time consuming. Overall, pretty great experience.
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on April 14, 2026
Posted by: Scooterpad59
from Ohio
Excellent.
Tara B. Was Excellent. She went above and beyond to help me.
Tara B. Was Excellent. She went above and beyond to help me.
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
We’re so glad our tax expert team could make your tax season a little easier. Providing human expertise when you need it most is exactly what we strive for.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
My first time filing with Turbo Tax
on April 14, 2026
Posted by: Honeymonroe
from Texas
New to this filing myself but it will take time for me to get use to it. I just hope I did everything correct.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is the best
on April 14, 2026
Posted by: Josh225
from FL
Way better than the not-so tax pro's at HR block!!!
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is very helpful
on April 14, 2026
Posted by: CameronH14
from Maine
Great guidance, they help to make it very simple to understand everything you need to file
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Intuit
on April 14, 2026
Posted by: Tax4des
from Alaska
I always filed my taxes every year. I trusted them and they did great for me. I love you TurboTax!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
We appreciate your continued trust in TurboTax. Our goal remains the same: providing the reliable, accurate service you’ve come to expect from us.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
easy to use
on April 14, 2026
Posted by: dyldickey
from iowa
it was fairly easy although I was disappointed it wasn't free when I started - ended up having to spend 1/2 of his return on paying for it
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
We’re thrilled you had a great experience, though we hear you on the cost. We aim to provide a level of accuracy and ease that makes the online tax filing investment worth it, and we appreciate you choosing us despite the price.
Written by a customer while visiting turbotax.intuit.com